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Justice is your experienced and trusted partner abroad for both B2B as B2C debt collection cases. Justice offers services both domestic and abroad; our services are delivered on a No cure No pay basis.

Delivering an excellent service model in debt collection cases; based on this transparent vision Justice has become the preferred supplier for a vast client database outsourcing their financial claims. Of course it will be our pleasure to add you to our client base.

Upon deciding to outsource your claims to Justice, you won’t be confronted with subscriptions, office fees, case fees or any other long-term commitments. Simply register and outsource your claim to us, we will take care of the rest.

Register for free with Justice and have us collect your claims in the Netherlands. When you completed your registration, you will not be bound by terms of exclusivity or other obligations. We simply hope to see you back in new cases based on our performance.

Since 1989 we are specialized in debt collection, both non-legally as well as legally.

Non-legal collection

In this procedure we work on basis No Cure No Pay. Our fee for this services are charged purely on a success basis, applicable to the effectively collected debt amount, therefore incentivizing a favorable end-result.

Our efforts are focused on collecting the principal amount (i.e. the total of your invoices) + the interest + the collection cost.

To offer Justice optimized chances in collecting your debt, we request you to send us – if applicable and available – the following data:

A copy of your Terms & Conditions (first time only).
Copy of the contract with your client.
If there is no signed agreement, additional information that shows how the claim has originated.
Invoice(s) or other documents that clearly mention the size of the claim.
E-mail correspondence or other correspondence.
Phone and/or mobile number, email address and other debtor contact information.

Q How can I use your collection services?

Registration is free of charge and without any obligation. Justice does not work with subscriptions. Many parties claim to work on a No Cure No Pay basis and still charge hidden costs, such as file or office costs. This does not apply to us. To immediately submit a case for collection, you only need to fill in the online form . A confirmation of the order and codes for the online file will follow automatically.

Q Do you also process claims from private individuals?

Yes. Private individuals can also submit a claim to us. All you need to do is fill out the online form on our website. You will automatically be informed about the further procedure.

Q How quickly will you collect my claim?

We can only assess this if we have all the documents and are familiar with all the facts and circumstances. If there is an undisputed claim and a debtor offers sufficient recourse options, the chance of a successful settlement is almost 100%.

Q Who pays the costs?

We strive to recover the principal, interest and collection costs from a debtor. After all, they have brought the claim to this stage. Our rate structure is clear and transparent. Our conditions are stated on the homepage. If you have any further questions, don't hesitate to contact us. In essence, a debtor is obliged to pay the collection costs, either via your general terms and conditions or via legislation. (NBW art. 6.96 paragraph 2 sub c.). When paying, we are entitled to a fee. If your debtor refuses to pay the collection costs, we can initiate legal proceedings for the outstanding amount. If you waive this, we will charge you our fee. The law also stipulates that partial payments are always deducted from the total amount, with your original claim being the last item. This is regulated in Book 6 of the Dutch Civil Code, Law of Obligations – Article 44. Below is the legal text: Payment of a sum of money attributable to a specific commitment will first of all serve to reduce the costs, then to reduce the interest accrued and finally to reduce the principal sum and accrued interest. This means that part of the principal has remained unpaid. In some cases, we can take legal action against your debtor for the remaining unpaid amount.

Q I want to hand over a case for collection. What do I have to submit?

For the optimal processing of direct debit orders, we request that you provide the following information, insofar as this is applicable: once your delivery conditions; a copy of the agreement; If there is no signed agreement, additional information that enables us to determine how the claim came about. invoice(s), acknowledgment of debt or other evidence of the claim; E-mail traffic, and any correspondence; telephone and/or mobile number(s), e-mail address of your debtor. You can preferably send this information by e-mail to klantenservice@justice.nl . You can also fax, of course, +31 (0) 404 73 78 By post to: PO Box 13024, 3004 HA ROTTERDAM

Q Which collection costs apply from 1 July 2012?

On 1 July 2012, the Standardization of Extrajudicial Collection Costs Act came into effect. This law mainly applies to consumers and its main purpose is to protect consumers against unreasonably high collection costs. This can be deviated from in the case of claims against companies, for example by laying down in the agreement or in the general terms and conditions which costs can be charged. If no deviating agreements have been made, the rules of the new law also apply to claims against companies. The following percentages apply in the Decree on compensation for extrajudicial collection costs : on the first € 2,500, a percentage of 15% applies with a minimum of € 40,- a percentage of 10% applies on the next € 2,500. a percentage of 5% applies on the next € 5,000. a percentage of 1% applies on the next € 190,000. a percentage of 0.5% applies on the excess. the total collection costs are a maximum of € 6775.

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December, 2022

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