Federal Management was established in 2004 by our current Directors, based upon a wealth of direct experience gained within all aspects of the Debt Collection Industry. The sole purpose was to create and provide the UKs leading Professional Debt Collection service.
By exercising a deep passion for what we do combined with a hard work ethic, we quickly managed to gain a reputation for delivering superb results. This has always been achieved at minimum cost to our clients.
Our Innovative Debt Collection practices along with continued investment in cutting edge technology has been the backbone of our success. We are regulated by the FCA and are proud of our achievements to date.
To be relentless in our quest to be the first choice for Business Debt Collection Services in the UK, by developing beneficial and lasting relationships with our clients.
We aim to continue this via a process of continuous improvement, development and pioneering strategies to maximise collections.
To constantly adapt, develop and evolve with modern times. Also, to seek new pragmatic ways to optimise our Debt Collection services.
To maintain ISO: 9001 and our commitment to quality.
To continue our endeavour to be the first choice for Business Debt Recovery in the UK
To empower our employees to achieve their individual goals, through investment in training and self development.
To maximise the recovery of all debts whilst remaining sensitive to any existing business relationships.
We endeavour to provide a diligent, progressive and quality service to our clients. A principle based service to administer justice where appropriate.
We treat our clients with respect, honesty and integrity through hard work, perseverance and high levels of communication.
We actively encourage, motivate and develop our employees to exceed all levels of expectations through pioneering practices and continued investment.
Our Head Office is based in West Lancashire in the North West of England. We also have Northern, Scottish, Midlands and London based Collections Offices to assist with our network of UK operations. We have a dedicated International Team for overseas Debt and have developed a network of trusted partners across the globe.
In 2012 we launched FM International, a specialised service to deal with high level and VIP Debt Recovery across the globe. This is primarily to cater for the prestige and wealth associated industries.
The next few years will see Federal Management grow even stronger with further development of our fast track collection methods, use of cutting edge technology and a strengthening of existing partnerships.